Job Description

Position Title: Scheduler 0.5 Reports To: Administrative Manager Work Schedule: Monday – Friday 7:00am PST to 12:00am PST Location: Remote in British Columbia  The  Scheduler  will ensure a positive first impression of Monarch House for internal (employees, contractors) and external (public, vendors, funders) stakeholders.


The Scheduler will also play a key role in supporting clinical operations by coordinating client schedules, ensuring accurate booking within authorizations, and maintaining efficient communication between families and clinicians.


What your day-to-day looks like: ● Utilize effective and courteous communication skills to manage multiple phone lines, emails, and general inquiries, effectively prioritize requests.

  • ● Coordinate with team to build, enter and maintain client schedules.


    Communicate schedule details to clinicians, CSRs, and families to confirm accuracy.

  • ● Monitor canc...

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