Scheduling Assistant

This is a remote position. We are looking for an operations assistant to manage schedules and students for our transportation school: Trukademy Ontario and Trukademy Alberta. Candidates must be responsible, proactive, good at Excel, data analysis, coordination, etc. Candidates will be qualified with: Prior experience in managing school schedules, students, and instructors. Comfortable with night shift Must have the latest laptop with high-speed Wi-Fi. Job responsibilities: Scheduling & Coordination Develop and manage daily, weekly, and monthly schedules for driving instructors, vehicles, and students. Allocate instructors based on skill level, student needs, and requirements. Coordinate availability of training vehicles, ensuring proper maintenance and readiness. Reschedule or adjust bookings in case of cancellations, instructor absences, or vehicle issues. Reduce the number of No-Shows Customer Service & Student Liaison Communicate schedule confirmations, changes, and updates to students promptly. Address student inquiries and concerns related to lesson timings, instructor assignments, or vehicle availability. Ensure efficient lesson flow to maximize student satisfaction and minimize downtime Instructor & Resource Management Maintain accurate records of instructor availability, certifications, and work hours. Monitor instructor workload to ensure fair distribution and prevent scheduling conflicts. Coordinate with the operations team/management regarding instructor leave requests and replacements. Ensure schedules align with regulatory requirements for driving instruction hours. Maintain compliance with licensing authority standards for student-to-instructor ratios. Keep detailed records for audits and internal quality checks. Continuous Improvement Identify bottlenecks or recurring scheduling issues and recommend process improvements. Collaborate with management to forecast instructor and vehicle needs based on enrollment trends. Provide feedback to the operations team/management/instructors for service quality enhancement. Please mail your resume to [email protected] and [email protected] with the subject "Scheduling Assistant." Requirements Candidates will be qualified with: Prior experience in managing school schedules, students, and instructors. Comfortable with night shift Must have the latest laptop with high-speed Wi-Fi. Benefits Work From Home

4-5 years
Candidates will be qualified with: Prior experience in managing school schedules, students, and instructors. Comfortable with night shift Must have the latest laptop with high-speed Wi-Fi.