Scheduling Coordinator

Description The Scheduling Coordinator acts as a liaison between the patient and physician, managing all incoming calls and directing them appropriately. Responsible for scheduling and rescheduling services, responding to patient care questions, processing medication requests, and assisting with related administrative tasks. Requirements Qualifications and Experience High school diploma or equivalent Minimum two years of customer service experience, preferably in a medical office setting Comfortable using multiple technology-based communication systems effectively and simultaneously Previous experience using a multi-line phone system, preferred Excellent verbal and written communication skills Excellent organizational skills and attention to detail Ability to act with integrity, professionalism, and confidentiality Responsibilities include but are not limited to, the following Utilize practice management software to perform specific duties Primary resource for all incoming calls Direct...