Job Description

JOB SCOPE

Summary of Key Responsibilities
Responsible for accurate scheduling of all departments and maintaining accurate records for day to day casino operations. 

Job Responsibilities

  • Attend and respond to incoming phone calls/emails accordingly, completing TM shift swap requests, MED-O, emergency leave approval etc.
  • Responding promptly to schedule related enquiries at the Casino Concierge during opening hours when rostered.
  • Assist in casino operations by effectively allocating TM’s to gaming tables based on skill and proficiencies in real time.
  • Prepare, coordinate and maintain an accurate day today roster.
  • Analyze and solve any roster error/issues that may arise.
  • Assist supervisors in creating work rosters for casino departments.
  • Database manipulation- Providing and organizing statistics into reports when required during day to day decision making.
  • Proc...
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