School Technican

Are you a skilled IT professional with a passion for supporting schools and delivering exceptional technical service? We are looking for a School Technician to join our team and provide on-site and remote IT support, ensuring smooth and efficient operation of school technology systems.

Key Responsibilities

Customer Support & Satisfaction

• Attend scheduled and unscheduled site visits to provide hands-on IT support.
• Address issues raised by clients and proactively resolve technical challenges.
• Maintain effective communication with clients, keeping them informed of progress and next steps.
• Ensure work completion is documented accurately in managed service tickets.

Hardware & Software Support

• Diagnose, repair, and maintain desktops, laptops, printers, AV equipment, and peripheral devices.
• Install, configur...