SCommerce, Warehouse Functional Lead (Bunawan, Davao)

Overview

The Operation teams at Shopee cover the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Responsibilities

• Oversee the inventory process and team members to ensure all Key Performance Indicators (KPI) and targets are achieved such as inventory accuracy
• Manage the schedule and attendance of all employees under your department
• Ensure the division is staffed with skilled manpower that are capable in their current positions while being prepared and developed for the challenges of the future
• Effectively manage the storage and picking locations with setting SOPs...