Job Description
Role - SD Agent
Exp - 4 to 6 Yrs
Location - Hyderabad
Job Description
Manage and supervise Service Desk team members.
Ensure adherence to ITIL processes and SLAs.
Monitor ticket queues and prioritize critical issues.
Provide escalation support for complex incidents.
Conduct r...
Exp - 4 to 6 Yrs
Location - Hyderabad
Job Description
Manage and supervise Service Desk team members.
Ensure adherence to ITIL processes and SLAs.
Monitor ticket queues and prioritize critical issues.
Provide escalation support for complex incidents.
Conduct r...
Apply for this Position
Ready to join Tata Consultancy Services? Click the button below to submit your application.
Submit Application