Job Description
- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements.
- Facilitate workshops to collect business requirements (whenever needed).
- Map client business requirements, processes, and objectives; develop necessary product modifications to satisfy clients' needs.
- Perform unit testing on all processes, and provide assistance and issue resolution for system integration and user acceptance testing.
- Identify gaps, and issues and work around solutions.
- Act as liaison with clients for troubleshooting: investigate, analyze, and solve software problems.
- Handle changes or emergency transports as needed for high-priority issues.
- Document functional designs, test cases, and results.
- Proactively identify and propose business process and/or system enhancements.
- Act as a liaison between the business f...
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