SDR Manager

Sprinklr is the definitive AI‑native platform for Unified Customer Experience Management (Unified‑CXM). It empowers brands to deliver extraordinary, personalized experiences at scale across every customer touchpoint.

We currently have a great opportunity for an SDR Manager to join our motivated and creative Inside Sales team for the MEA (Middle East & Africa) region.

What you'll do:

• Lead a team of 5–8 SDRs.
• Train SDRs to identify, contact, and create qualified opportunities.
• Plan for hiring and onboarding new SDRs.
• Work closely with the Demand Gen team to provide feedback on MQLs and campaigns.
• Collaborate with Sales and other members of the SDR Leadership team to improve opportunity management and qualification processes.
• Adaptor accurate forecasts for weekly, monthly, and quarterly attainment.
• Manage and improve Sales Development KPIs.
• Refine the sales pitch and process to achi...