Job Description

Search Engine / Technical Customer Service Representative (German + English)

Location: Lisbon, Portugal
Work Model: On-site
Start Date: 8 January 2026
Contract Type: Fixed-term contract (CDD – 6 months)

Working Schedule

  • Monday to Friday: 08:00 AM – 08:00 PM (Rotational shifts)
  • Saturday & Sunday: 08:00 AM – 05:00 PM
  • Days Off: 2 rotational days off per week

Role Overview

We are looking for a German-speaking Search Engine / Technical Customer Service Representative to support users of a global search engine and digital services platform. In this role, you will assist customers with technical and account-related inquiries, troubleshoot issues, and ensure a high-quality support experience in a fast-paced, technology-driven environment.

Key Responsibilities

  • Provide technical and customer support via phone, email, and/or chat in German and English
  • Assist users with search engine t...

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