Job Description

What you'll do
Cisco Customer Experience (CX) is a compelling reason for our customer to repeatedly choose Cisco. Through constant innovation and a dedication to customer success, we continue to lead the industry in collaborative support across all solutions and technologies. With a technology runway that never ends, opportunities to develop your depth, breadth and diversity of technology expertise are second to none. Career growth options will be BOLD, as we realize our vision to become the #1 IT Company in the world. Make an impact with us!
WHO YOU’LL WORK WITH
WHO YOU ARE
- You are able to review customer data in the form of network topologies, and crash, log, or other device files to seek out anomalies.
- Deliver solutions that lead to problem resolution or mitigation with a high level of customer satisfaction.
- You're able to listen, accept, and follow direction from more senior engineers.
- You can effectively engage resources outside your team to further th...

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