Job Description

Job Description:

Deliver a consistent and high level of customer service by professionally supporting clients, site staff, and security personnel through dispatch operations. While working assigned shifts, monitor security systems, coordinate responses, and act as a central point of communication to deter crime and undesired activity and maintain a safe and welcoming environment. Accurately document and investigate routine incidents and coordinate timely, effective responses to emergencies.

Duties & Responsibilities: 

  • Dispatch and coordinate security personnel, monitor coverage, and support daily operations
  • Serve as the primary point of contact for management, site staff, emergency services, and law enforcement
  • Monitor CCTV, alarms, radios, and access control systems to ensure site safety and compliance
  • Receive, prioritize, and respond to incidents, emergencies, and service requests
  • Provide guidance during medical, fire, or securi...

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