Security Engineer - NGFW & F5

Overview

Help AG is seeking a highly skilled Security Engineer with expertise in the NGFW (Palo Alto & Fortinet) and F5 technologies to monitor and manage secure, scalable, and resilient enterprise security solutions. This role requires hands-on experience in monitoring and initial level troubleshooting in large, complex environments, supporting both on-prem and cloud-based infrastructure.

Responsibilities

• Act as L1 engineer for Palo Alto & Fortinet firewalls, F5-LTM, AWAF, APM and GTM for Help AG customers.
• Monitor and maintain security infrastructure, including NGFM and F5 solutions.
• Knowledge of Security protocols, Routing, switching, DNS and HTTP/HTTPS.
• Able to monitor, operate, maintain, and troubleshoot IP Networks and interconnected Network Security technologies.
• Provide timely response to all incidents, outages, and performance alerts.
• Takes responsibility in handling incidents and escalat...