Security Incident Management Engineer

Role Summary

We are seeking a Security Level 2 Engineer to handle day-to-day technical issues, incidents, troubleshoots & works on implementing changes for customers at Service Assurance.

He / She would be responsible for managing moderately complex technical issues involving multiple technologies including networking, security, cloud computing, etc. for large global enterprise customers.

Responsible for ensuring incidents are solved & changes are carried out within SLAs agreed with customers.

Essential : Bachelor Degree

Essential : 6 years +// CCNP-SEC/RS, Palo Alto, Cisco ASA Specialist, Fortigate NSE certifications, Z Scalar

Desirable:

• NSE 4 or NSE 5 equivalent or more
• FGSASE or PCNSA

Main Duties and Responsibilities

• Responsible for troubleshooting and resolving technical incidents mainly inv...