Security Level 2 Engineer

Role Summary
We are seeking a Security Level 2 Engineer to handle day-to-day technical issues, incidents, troubleshoots & works on implementing changes for customers at Service Assurance.
He / She would be responsible for managing moderately complex technical issues involving multiple technologies including networking, security, cloud computing, etc. for large global enterprise customers.
Responsible for ensuring incidents are solved & changes are carried out within SLAs agreed with customers.
Essential : Bachelor Degree
Essential : 6 years +// CCNP-SEC/RS, Palo Alto, Cisco ASA Specialist, Fortigate NSE certifications, Z Scalar
Desirable:
- NSE 4 or NSE 5 equivalent or more
- FGSASE or PCNSA
Main Duties and Responsibilities
- Responsible for troubleshooting and resolving technical incidents mainly involving Security and partially networking technologies in the Managed Services customer network.
- Responsible for installation, Service Assurance and Chang...