Job Description

Overview

The Security Manager is responsible for safeguarding all hotel assets, associates, guests, and general visitors on the property. He/she is expected to promote strategies and protocols to protect the property and its occupants from any threats, violence or conducts that may affect the physical integrity of visitors and clients alike. The Security Manager is expected to reduce employee turnover; maintain payroll budgets; and meet budgeted productivity while keeping service quality consistently high.

Responsibilities

  • Oversee all security aspects of the daily operation of the Hotel.
  • Supervise and train security personnel.
  • Develop and implement security plans and policies to protect assets and people at the hotel.
  • Respond to guest complaints in a timely manner.
  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
  • Maintain professional relationsh...
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