Security Operations Analyst- Managed Services

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

The Analyst provides first-level Cybersecurity Incident Response, client support and upholds defined service level agreements (SLA) and customer service excellence for Information Security and Endpoint Security. Security Analysts will specialize in Managed Detection and Response service on Microsoft technology stack, primarily Microsoft Sentinel and Defender. 

What you will do: 
24x7 Support – 80% job weight

• Monitors, triage, investigate, remediate and resolve first-level security incidents. <...