Job Description

The SOC Incident Manager will be responsible for assessing, analyzing, and responding to incidents related to safety and security events affecting Accenture business operations throughout the world. The role will take lead on threat monitoring, emergency communications, and coordinating various SOC response actions during an incident or crisis as outlined in the Global Protection and Security (GP&S) Escalation Model. Specifically, incidents or crises may range from extreme weather conditions, political instability, crime, terror, civil unrest, and other personnel issues. This role will be based in San Antonio, Texas and reports directly to the SOC Senior Manager.

Key Responsibilities

  • Lead the monitoring, communication, and response efforts of the SOC supporting all incidents and crises as outlined in SOC SOPs and the GP&S Escalation Model.
  • Notify, assist, and direct external emergency personnel and internal resources as necessary.
  • Execute protocol...

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