Security or Fraud Analyst

The Fraud Analyst is responsible for identifying, investigating, and preventing fraudulent activity while minimizing impact on legitimate customers. This role monitors transactions, reviews fraud alerts, and conducts investigations to protect the company from financial loss and reputational risk. The Fraud Analyst works closely with payment platforms such as Stripe and customer support tools like Zendesk to manage cases, resolve customer issues, and continuously improve fraud detection and prevention strategies.

This position requires strong analytical skills, sound judgment, and the ability to balance risk mitigation with a positive customer experience.

Monitor transactions and fraud alerts to identify suspicious or high-risk activity.

Investigate potential fraud cases using internal tools, payment platforms (e.g., Stripe), and ...