Job Description
**Your Impact**
The White Glove Security Product Success manager acts as a linchpin between our product groups and our customers’ needs. This role will collaborate with Product Management, Engineering, and Product Marketing to formulate a strategy in alignment with Sales, aimed at accelerating the 'Land and Expand' sales process and documenting best practices in our early adopter customers.
+ Create and Document White Glove Support and Marketing Program for Smart Switch Adoption
+ Manage the Collaboration with internal stakeholders (Project Management, Sales, Customer Success, PMM & Product Engineering) to support the land and expand sales motion for Smart Switch Sales in our Top 100 customers
+ Document Adoption Strategy and milestones within top 100 customers
+ Stay in sync with internal product and engineering teams, reporting customer feedback to engineering and ensuring marketing strategies align with product roadmap...
The White Glove Security Product Success manager acts as a linchpin between our product groups and our customers’ needs. This role will collaborate with Product Management, Engineering, and Product Marketing to formulate a strategy in alignment with Sales, aimed at accelerating the 'Land and Expand' sales process and documenting best practices in our early adopter customers.
+ Create and Document White Glove Support and Marketing Program for Smart Switch Adoption
+ Manage the Collaboration with internal stakeholders (Project Management, Sales, Customer Success, PMM & Product Engineering) to support the land and expand sales motion for Smart Switch Sales in our Top 100 customers
+ Document Adoption Strategy and milestones within top 100 customers
+ Stay in sync with internal product and engineering teams, reporting customer feedback to engineering and ensuring marketing strategies align with product roadmap...
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