Job Description
**Your Impact**
The White Glove Security Product Success manager acts as a linchpin between our product groups and our customers’ needs. This role will collaborate with Product Management, Engineering, and Product Marketing to formulate a strategy in alignment with Sales, aimed at accelerating the 'Land and Expand' sales process and documenting best practices in our early adopter customers.
+ Create and Document White Glove Support and Marketing Program for Smart Switch Adoption
+ Manage the Collaboration with internal stakeholders (Project Management, Sales, Customer Success, PMM & Product Engineering) to support the land and expand sales motion for Smart Switch Sales in our Top 100 customers
+ Document Adoption Strategy and milestones within top 100 customers
+ Stay in sync with internal product and engineering teams, reporting customer feedback to engineering and ensuring marketing strategies align with product roadmap
+ Partner with data specialists to...
The White Glove Security Product Success manager acts as a linchpin between our product groups and our customers’ needs. This role will collaborate with Product Management, Engineering, and Product Marketing to formulate a strategy in alignment with Sales, aimed at accelerating the 'Land and Expand' sales process and documenting best practices in our early adopter customers.
+ Create and Document White Glove Support and Marketing Program for Smart Switch Adoption
+ Manage the Collaboration with internal stakeholders (Project Management, Sales, Customer Success, PMM & Product Engineering) to support the land and expand sales motion for Smart Switch Sales in our Top 100 customers
+ Document Adoption Strategy and milestones within top 100 customers
+ Stay in sync with internal product and engineering teams, reporting customer feedback to engineering and ensuring marketing strategies align with product roadmap
+ Partner with data specialists to...
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