Job Description

Rackspace is hiring for a Service Delivery Manager with a background in security to support our strategic customers. As a Security SDM, you'll be managing global managed security services accounts.

Work Location; Mexican Rackers: If you live within a 40km radius of our Mexico City office we'd like for you to work in the office two days a week. If further than 40km you may work fully remote from one these states Monterey, Aguascalientes, Jalisco, Nuevo Leon, Puebla, Guadalajara, or Queretaro.

Key Responsibilities
  • Manage stakeholder relationships and deliver monthly reporting for them.
  • Produce data tracking and budget scope reporting for senior management.
  • Analyze cybersecurity/DevSecOps frameworks using dashboarding and internal tools.
  • Oversee the SOC operational processes and ensure that security compliance/governance is maintained.
  • Use security data, monitoring tools, and threat inte...

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