Security Tech Support Technician

Forming part of the Group Security Tech Support team, you will play a key role in supporting the installation handover and ongoing maintenance of physical and electronic security systems across JD Sports Fashion plc locations.

• Working hours: 39hours per week

In your day-to-day, you will:

• Ensure the efficient operation of the Security Tech Support Helpdesk and manage incoming emails and phone enquiries.
• Operate the out-of-hours support service on a rotating basis with the tech team.
• Liaise with the Projects team to guarantee timely completion of snagging tasks after installation handover.
• Maintain accurate tech support inventory sheets with selected contractors and ensure all usable security equipment is efficiently redeployed.
• Utilise remote access tools for alarm panels, CCTV and EAS systems to perform configuration changes and reduce external engineer callouts.
• Complete service...