Job Description

A leading SaaS company in Madrid is seeking a 2nd Level Technical Support Engineer to join its support services team. You will provide expert analysis and resolution of technical issues, serve as a primary contact for premier customers, and drive improvements in support operations. Ideal candidates have a background in Computer Science, with at least 3 years of technical support experience and knowledge of cloud technologies, databases, and coding. This role offers opportunities for growth and exceptional benefits.
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