Senior Account Manager / Business Development Manager

Job Summary:

We are looking for a proactive and detail-oriented Client Services Executive (IT Operations) to support our growing portfolio of IT and BPO clients. This role is ideal for someone with 2–3 years of experience in client services or account management, who understands the dynamics of technical projects and can confidently engage in discussions with IT stakeholders. The successful candidate will assist in managing client relationships, coordinating service delivery, and supporting project execution across technology-driven engagements.

Key Responsibilities:

1. Client Engagement & Support

• Serve as a key contact for assigned IT/BPO clients, ensuring timely communication and support across service engagements.

• Spearhead and organize client meetings and technical discussions to understand project requirements and relay feedback to internal teams.

• Prepare client pre...