Job Description

A leading BPO firm is seeking a highly skilled Account Manager to oversee client-dedicated teams and ensure end-to-end account delivery. The role is hybrid, involving both remote and on-site elements. Responsibilities include managing client relationship expectations, ensuring compliance with SLAs, and leading performance management initiatives. The ideal candidate will have proven experience in BPO environments, strong people leadership skills, and a client-centric mindset. This position promises dynamic engagement and impactful leadership opportunities.
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