Job Description
Overview
Are you passionate about driving customer success and building long-term relationships that deliver real business impact?
As a Senior Account Manager at SoftwareOne , you’ll play a key role in managing and expanding relationships with our customers, ensuring they receive exceptional value throughout their journey with us.
Role and Responsibilities
- Be the primary point of contact and build and maintain long-term relationships with customers
- Proactively seek new opportunities to expand our customer
- Develop a trusted advisor relationship with customer partners and executive sponsors
- Understand customer needs and business objectives and offer the right solutions to customers
- Ensure the timely and successful delivery of our solutions
- Develop, maintain and implement an account strategy with short-/ mid-/ and long-term goals on: Account growth, Profitability, Customer rete...
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