Job Description

Overview

Are you passionate about driving customer success and building long-term relationships that deliver real business impact?

As a Senior Account Manager at SoftwareOne , you’ll play a key role in managing and expanding relationships with our customers, ensuring they receive exceptional value throughout their journey with us.

Role and Responsibilities

  • Be the primary point of contact and build and maintain long-term relationships with customers
  • Proactively seek new opportunities to expand our customer
  • Develop a trusted advisor relationship with customer partners and executive sponsors
  • Understand customer needs and business objectives and offer the right solutions to customers
  • Ensure the timely and successful delivery of our solutions
  • Develop, maintain and implement an account strategy with short-/ mid-/ and long-term goals on: Account growth, Profitability, Customer rete...

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