Senior Account Manager, Uber Eats - Madrid

About the Role

We’re looking for a highly motivated, relationship-driven SMB Account Manager to help grow and retain a key portfolio of restaurant partners across Spain. You’ll be at the center of helping our partners thrive on the Uber Eats platform—driving strategic conversations, identifying growth opportunities, and improving operational health. This is a client-facing, individual contributor role where impact, autonomy, and customer success converge.

What You’ll Do

• Own a high-value book of business: Manage a portfolio of SMB restaurants, focusing on retention, revenue growth, and client satisfaction.
• Drive growth through consultative strategy: Develop account plans, uncover upsell and cross-sell opportunities, and support product adoption and location expansion.
• Champion client success and health: Monitor operational metrics like defect rate, order reject rate, and ad spend efficiency. Take direct action to improve partne...