Job Description
Key Responsibilities:
- Demonstrate expertise in Senior AR Associate collections activities.
- Handle end-to-end (E2E) collections via email-to-email and voice-to-voice (V2V) interactions.
- Manage high-volume and complex accounts receivable portfolios.
- Resolve escalated customer disputes and negotiate payment plans.
- Ensure strict adherence to credit policies, SOX controls, and compliance standards.
- Collaborate with sales and operations teams to resolve billing and payment issues.
- Maintain accuracy and timeliness in receivables management and reporting.
Skills Required
Accounts Receivable, Dispute Resolution, Compliance, issue resolution , Cash Management
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