Senior Admissions Counselor

RESPONSIBILITIES & DUTIES

•Engage with assigned leads and promptly initiate contact through the auto dialer system.

•Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.

•Build rapport, credibility and establish trust with leads through effective communication and active listening.

•Schedule Video Counselling (VC) sessions with Admission Counsellors for qualified leads.

•Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.

•Maintain accurate records of lead interactions and follow-up activities in the CRM system.

BASIC ELIGIBILITY CRITERIA

•Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company.

•Min Graduation is required.

•Previous experience working a 6-day work week.

•Currently working in the capacity of an individual ...