Senior Analyst, Advanced Analytics

Description

Are you interested in influencing the strategy and understanding optimization opportunities of a Customer Facing website with 42M logins a year? Do you excel in using data to craft quantitative insights that translate into impactful business actions? US Retail Markets (USRM) Service Analytics and Enablement team within Liberty Mutual’s Insights & Solutions group is seeking a highly motivated analyst to join the team with a focus on supporting the Customer Service Experience domain – an impactful space within USRM focused on both expense savings and growth. This role provides an exciting opportunity to gain subject matter expertise on the broader Service data landscape and tools. The ideal candidate possesses advanced analytical and reporting capabilities, critical-thinking skills, and will be able to work collaboratively & independently on high impact projects focused on our path towards profitable growth for the direct channel...