Senior Analyst, AI Content & Knowledge Management Quezon City, Philippines

Your potential with TTEC’s award-winning employment experience. As an AI Content & Knowledge Management Senior Analyst working Hybrid in Novaliches, Quezon City Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the Philippines says it all!

What You’ll Do

Are you curious about how AI can transform the way employees experience work? In this role, you’ll help shape the future of our digital workplace by designing conversational experiences that make finding answers effortless. As the AI Content & Knowledge Management Senior Analyst, you’ll manage and continuously improve our enterprise AI assistant in Microsoft Teams—helping employees navigate our organization with confidence and speed.

You’ll be the connector between people and technology, ensuring that every interaction feels accurate, helpful, and huma...