Senior Analyst

Vacancy Name: Senior Analyst

Vacancy Reference: VN2983

Location Country: India

Location City: Bangalore

Description:

Build meaningful partnerships with key clients, ensuring their success and satisfaction.

• Analyze and enhance the performance of our Operations team, using KPIs to deliver measurable results.

• Lead impactful Business review discussions and maintain clear, proactive communication with clients.

• Support Internal/External audits, by collaborating with internal/external stakeholders.

• Support in managing the change Request by effectively collaborating with Internal / client stakeholders.

• Effective escalation of issues/incidents, work with Operations team to oversee an effective remediation.

Job Responsibilities:

Calculate and manage service level requirements to meet client exp...