Job Description
A leading global fintech company in the Philippines is seeking a Senior Analyst, Contact Centre Performance & Analytics to design and manage analytics driving performance across various channels. The role involves defining success metrics, building dashboards, and delivering insights to enhance operations. Candidates should have 3-5+ years in analytics, strong Excel skills, and experience with BI tools like Tableau. The position offers a competitive salary ranging from PHP 45,000 to PHP 72,500 and benefits such as HMO coverage and unlimited upskilling opportunities.
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