Senior Analyst - Coupa

Position Summary

The Coupa P2P Specialist will provide technical expertise and support for Schneider Electric's Coupa Procure-to-Pay (P2P) process, with a special focus on e-invoicing. This role involves supporting, configuring, integrating, and enhancing the Coupa platform to drive efficiency and business value.

Key Responsibilities

• Technical Expertise: Provide Level 2/3 support for Coupa P2P, monitoring support queues and resolving issues following Schneider Digital Incident and Change Management protocols.
• Solution Design: Work closely with business stakeholders to understand requirements and design effective Coupa solutions.
• Implementation: Lead and support Coupa implementation projects, ensuring best practices and compliance with industry standards.
• Configuration & Customization: Configure Coupa to meet business needs and oversee custom solution development when required.
• Integration: Manage master and transaction data integration with ERP systems (SAP ECC / S4 HANA) via Webservices, REST APIs, and Middleware.
• Data Management: Ensure data accuracy and integrity on the Coupa platform, enforcing data governance practices.
• User Training & Support: Develop training materials, guide end-users, and support deployment activities such as Unit Testing, System Integration Testing (SIT), Cutover, and Go-live preparation.
• Technical Documentation: Maintain up-to-date documentation on system configurations, integrations, and customizations.
• Troubleshooting: Diagnose and resolve technical issues for Coupa users.