Job Description

Typical day in role

  • Continuously provides value and consistency added to the user and customer experience by improvising workflows associated with client's onboarding and Logical Access platforms.
  • Performs required tasks for Logical Access Control; tasks relevant to Identity & Access Management including access request, access provision/deprovision, communication, and documentation of operational processes and procedures, etc.
  • Processes add/remove/change activities and provides support on access issues for ClientID, Windows ID (Active Directory).
  • Manages AD Security Groups, Distribution Groups, Group Mailboxes access management Service Accounts.
  • Utilizes troubleshooting skills to understand moderately complex systems/issues related to user identity and access, and potential root causes.
  • Liaises with 2nd and 3rd level support when required.
  • Provides reports and data, as requ...

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