Job Description
Typical day in role
- Continuously provides value and consistency added to the user and customer experience by improvising workflows associated with client's onboarding and Logical Access platforms.
- Performs required tasks for Logical Access Control; tasks relevant to Identity & Access Management including access request, access provision/deprovision, communication, and documentation of operational processes and procedures, etc.
- Processes add/remove/change activities and provides support on access issues for ClientID, Windows ID (Active Directory).
- Manages AD Security Groups, Distribution Groups, Group Mailboxes access management Service Accounts.
- Utilizes troubleshooting skills to understand moderately complex systems/issues related to user identity and access, and potential root causes.
- Liaises with 2nd and 3rd level support when required.
- Provides reports and data, as requ...
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