Job Description
Description
Roles and Responsibilities:
Information Security – Assurance Service
- Coordinate Information Security support for prospect calls, ensuring swift responses in competitive scenarios.
- Manage Jira requests, ensuring proper ticket handling and effective communication with stakeholders.
- Handle initial assignment and reassignment of tickets, ensuring closure and professional engagement with the Security Analyst team.
- Coordinate Security Assessments (SOC1, SOC2, PCI DSS, etc) with internal stakeholders and external audit organizations.
- Communicate effectively with internal business process owners, promptly closing tickets with clear and professional responses.
- Identify and capture risk concerns, mapping audit evidence to NIST controls.
- Ensure all activities are properly documented, tickets are communicated professionally, and documentation is organized efficiently.
- Develop and document processes for the entire team, managing adherence to evolving governance, risk and compliance (GRC) requirements.
- Experience with GRC tools, and other reporting or Audit tools, ensuring continuous improvement for the overall Information Security function.
- Responsible for new hire training and ongoing, up-to-date training for the larger Enterprise security team to meet compliance requirements.
- Assist with required GRC and audit tasks or activities such as assisting with audit evidence collection e.g., SOC2, SOC1, PCI, etc.
- Manage & maintain the information security policies aligned with NIST cybersecurity frameworks.
General Responsibilities
- Organize and update delivery team content on the Information Security page, facilitating access and information sharing for new employees.
- Organize SharePoint folders for easy access to Service Management information.
- Review and update the Operating Procedure, ensuring alignment with the team's evolving needs.
- Update the Assurance section of the weekly Control Report and present relevant information during management calls.
- Identify ongoing training for team members, stay informed about security conferences, and educating the team on relevant tools.
Requirements
- Strong Communication (Verbal and Written) and presentation skills.
- Self-starter that can effectively operate at a high level under limited supervision.
- Bachelor’s/Master’s in Engineering/Cybersecurity or equivalent.
- CISA, CISM, CISSP certifications would be an added advantage.
- Knowledge of NIST Risk Management Framework (RMF), and related GRC tools.
- Ability to prioritize tasks, make quick decisions, and a strong understanding of security controls and governance.
- 3 - 6 years of experience in Information Security or ITGC auditee/auditor function handling complex requests and audit responses.
- Previous management experience would be a plus.
- A strong understanding of cybersecurity principles, concepts, and best practices.
- Familiarity with compliance frameworks or standards such as NIST, GDPR, SOC 1 and SOC 2, and PCI DSS service providers is an added advantage.
- Ability to understand prioritize and escalate tasks to resolve issues quickly and make decisions.
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