Job Description
Description
Roles and Responsibilities:
Information Security – Assurance Service
- Coordinate Information Security support for prospect calls, ensuring swift responses in competitive scenarios.
- Manage Jira requests, ensuring proper ticket handling and effective communication with stakeholders.
- Handle initial assignment and reassignment of tickets, ensuring closure and professional engagement with the Security Analyst team.
- Coordinate Security Assessments (SOC1, SOC2, PCI DSS, etc) with internal stakeholders and external audit organizations.
- Communicate effectively with internal business process owners, promptly closing tickets with clear and professional responses.
- Identify and capture risk concerns, mapping audit evidence to NIST controls.
- Ensure all activities are properly documented, tickets are communicated professionally, and documentation is organized efficiently.
- Develop and document processes for the entire team, managing adherence to evolving governance, risk and compliance (GRC) requirements.
- Experience with GRC tools, and other reporting or Audit tools, ensuring continuous improvement for the overall Information Security function.
- Responsible for new hire training and ongoing, up-to-date training for the larger Enterprise security team to meet compliance requirements.
- Assist with required GRC and audit tasks or activities such as assisting with audit evidence collection e.g., SOC2, SOC1, PCI, etc.
- Manage & maintain the information security policies aligned with NIST cybersecurity frameworks.