Job Description

Description:

Senior Analyst - Onsite Technical Support 

(based in Warsaw)

What is in it for you?

  • Work with colleagues across geographies in a global environment
  • Work from office 5 days a week
  • Emphasis on work/life balance
  • Flexible working hours
  • Attractive benefits package (including private health care, sports card, life insurance, savings plan, lunch card, language courses)

    • We will count on you to:

  • Provide support to all colleagues through a variety of channels (in-person, phone, virtual pop-in Zoom)
  • Assist with building laptops and installing, maintaining, troubleshooting and repair of all MMC hardware, software and mobility technology problems.
  • Respond to and resolves incidents and requests and escalates with appropriate level of urgency.
  • Proactively communicates and follows up with colleagues on all incidents and requests
  • Reconfigure e...

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