Job Description
Job Description
As a member of the Application Production Support team, you will play a key role in ensuring the stability, availability, and performance of critical business applications in a production environment. You will manage incidents, collaborate with internal and external stakeholders, and drive long-term solutions to maintain operational excellence.
Main Responsibilities
Application Stability & Availability
Monitor and maintain applications to ensure high availability and optimal performance.
Actively participate in incident management (e.g., Situation Rooms for P1/P2 incidents, RCA) and problem resolution, identifying trends and implementing definitive solutions.
Ensure compliance with ITIL governance and SLAs within IT Production.
Execute change requests and deployments using ITIL and DevOps tools and processes.
Proactively identify and resolve technical issues to guarantee smooth business operations.
Participate in on-call rotations to ensure 24...
As a member of the Application Production Support team, you will play a key role in ensuring the stability, availability, and performance of critical business applications in a production environment. You will manage incidents, collaborate with internal and external stakeholders, and drive long-term solutions to maintain operational excellence.
Main Responsibilities
Application Stability & Availability
Monitor and maintain applications to ensure high availability and optimal performance.
Actively participate in incident management (e.g., Situation Rooms for P1/P2 incidents, RCA) and problem resolution, identifying trends and implementing definitive solutions.
Ensure compliance with ITIL governance and SLAs within IT Production.
Execute change requests and deployments using ITIL and DevOps tools and processes.
Proactively identify and resolve technical issues to guarantee smooth business operations.
Participate in on-call rotations to ensure 24...
Apply for this Position
Ready to join Inetum? Click the button below to submit your application.
Submit Application