Job Description
**Job Description**
The App support Sr Analyst is a senior role, hands-on specialist who uses deep domain knowledge to improve processes, tools and workflows within the function. They analyze moderately complex, variable issues with meaningful business impact, weigh options and drive practical solutions. Strong communication, diplomacy, and informal leadership are expected, including coaching or training others , and influence decisions through expert advise that affects team performance and outcomes
**Core Responsibilities:**
+ Monitor systems, batches and interfaces; quickly troubleshoot and resolve incidents to keep trading operations running.
+ Coordination fixes, root-case analysis and stakeholder communications; handover cleanly across shifts or teams.
+ Drive permanent fixes, SLA improvements, and resource optimizations, maintain and update runbook and docs.
+ Use monitoring, ticketing and collab...
The App support Sr Analyst is a senior role, hands-on specialist who uses deep domain knowledge to improve processes, tools and workflows within the function. They analyze moderately complex, variable issues with meaningful business impact, weigh options and drive practical solutions. Strong communication, diplomacy, and informal leadership are expected, including coaching or training others , and influence decisions through expert advise that affects team performance and outcomes
**Core Responsibilities:**
+ Monitor systems, batches and interfaces; quickly troubleshoot and resolve incidents to keep trading operations running.
+ Coordination fixes, root-case analysis and stakeholder communications; handover cleanly across shifts or teams.
+ Drive permanent fixes, SLA improvements, and resource optimizations, maintain and update runbook and docs.
+ Use monitoring, ticketing and collab...
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