Job Description
About the role
We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As a Senior Application Support Engineer, you’ll:
Lead and oversee the support, maintenance and operational health of enterprise applications within ART’s technology environment.Provide hands‑on technical support across applications built on C# and the .NET Framework, including troubleshooting complex production issues.Support and maintain integration platforms, including BizTalk, ensuring reliable message processing and distributed transaction handling.Lead incident management activities, including prioritisation, root cause analysis, escalation and service restoration in line with SLAs.Manage and review application changes and releases, ensuring controlled deployment and minimal service disruption.Monitor application availability and performance, driving improvements to resilience...
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