Job Description

Our client, a leading financial services organization, is seeking a dedicated Senior Application Support Engineer to join their team. As a Senior Application Support Engineer, you will be part of the Infrastructure Support Department supporting the Customer Facing Platform Technology (CFPT). The ideal candidate will demonstrate strong problem-solving skills, proactive communication, and a collaborative mindset, which will align successfully within the organization.

Job Title:Senior Application Support Engineer

Location:Charlotte, NC

Pay Range:

What's the Job?

  • Utilize monitoring tools to proactively identify and research potential production incidents.
  • Respond promptly to alerts regarding potential production issues to minimize impact.
  • Escalate complex problems to advanced support teams for resolution.
  • Perform trending and analysis using monitoring tools to prevent future incidents.
  • Suppor...

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