Job Description
Our client, a leading financial services organization, is seeking a dedicated Senior Application Support Engineer to join their team. As a Senior Application Support Engineer, you will be part of the Infrastructure Support Department supporting the Customer Facing Platform Technology (CFPT). The ideal candidate will demonstrate strong problem-solving skills, proactive communication, and a collaborative mindset, which will align successfully within the organization.
**Job Title:** Senior Application Support Engineer
**Location:** Charlotte, NC
**Pay Range:**
**What's the Job?**
+ Utilize monitoring tools to proactively identify and research potential production incidents.
+ Respond promptly to alerts regarding potential production issues to minimize impact.
+ Escalate complex problems to advanced support teams for resolution.
+ Perform trending and analysis using monitoring tools to prevent future incidents.
+ Support change imple...
**Job Title:** Senior Application Support Engineer
**Location:** Charlotte, NC
**Pay Range:**
**What's the Job?**
+ Utilize monitoring tools to proactively identify and research potential production incidents.
+ Respond promptly to alerts regarding potential production issues to minimize impact.
+ Escalate complex problems to advanced support teams for resolution.
+ Perform trending and analysis using monitoring tools to prevent future incidents.
+ Support change imple...
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