Job Description
We are seeking a dedicated **Senior Application Support Engineer**to join our dynamic team.
This role is ideal for a proactive, motivated, and technically adept professional who thrives under pressure and is eager to learn and contribute to a collaborative team environment. If this sounds like you, we look forward to welcoming you to our team!
**Responsibilities**
- Participate in Major Incident Handling bridge calls and provide updates to stakeholders
- Prepare operational documentation, incident reports, and knowledge base articles for recurring issues
- Proactively monitor system health and recommend performance improvements
- Offer technical expertise in SQL, Unix, and scripting for troubleshooting activities
- Flexibly adapt to rotational shifts, including weekends or public holidays (compensated within the month)
**Requirements**:
- Proficiency in SQL, Unix, and scripting with an ability to read and understand logs and scripts
- Capability to trouble...
This role is ideal for a proactive, motivated, and technically adept professional who thrives under pressure and is eager to learn and contribute to a collaborative team environment. If this sounds like you, we look forward to welcoming you to our team!
**Responsibilities**
- Participate in Major Incident Handling bridge calls and provide updates to stakeholders
- Prepare operational documentation, incident reports, and knowledge base articles for recurring issues
- Proactively monitor system health and recommend performance improvements
- Offer technical expertise in SQL, Unix, and scripting for troubleshooting activities
- Flexibly adapt to rotational shifts, including weekends or public holidays (compensated within the month)
**Requirements**:
- Proficiency in SQL, Unix, and scripting with an ability to read and understand logs and scripts
- Capability to trouble...
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