Senior Architecture – Network and Security Operations

Job Title: Senior Architecture – Network and Security Operations

Department: Engineering and Operations

Location: Hyderabad

Job Type: Full Time

Shift: India Hours

1. RESPONSIBILITIES

• Manage Security Operations Center 24x7

• Security Device Management for global enterprise large scale customer

• Manage team of Security Engineers

• Handle Incident, Problem and Change Management as per ITIL framework

• Handle technical escalations

• Manage ticket queue, participate in Severity 1 and Severity 2 tickets

• Create Service Improvement Program

• Create and Present Root Cause Report for security incident

• Act as point of contact for large clients

• Proactively identify risks and vulnerabilities for security devices and drive vulnerability remediation program

• Lead Patch Management process on all Security devices

• Act as lead for Security Incidents and owner fo...