Senior Architecture – Network and Security Operations

Job Title: Senior Architecture – Network and Security Operations
Department: Engineering and Operations
Location: Hyderabad
Job Type: Full Time
Shift: India Hours

1. RESPONSIBILITIES
• Manage Security Operations Center 24x7
• Security Device Management for global enterprise large scale customer
• Manage team of Security Engineers
• Handle Incident, Problem and Change Management as per ITIL framework
• Handle technical escalations
• Manage ticket queue, participate in Severity 1 and Severity 2 tickets
• Create Service Improvement Program
• Create and Present Root Cause Report for security incident
• Act as point of contact for large clients
• Proactively identify risks and vulnerabilities for security devices and drive vulnerability remediation program
• Lead Patch Management process on all Security devices
• Act as lead for Security Incidents and owner for investigation as well as follow up actions
• Build and present weekly/ ...