Job Description

A workforce management company in Cebu City seeks an experienced professional responsible for long-term planning in its Home Preservation Call Center. The ideal candidate will have over 10 years of experience in workforce management, demonstrate strong analytical skills, and have proficiency in Workforce Management software such as Verint. Key responsibilities include producing daily forecasts, analyzing operational performance, and leading a team to align with corporate values and goals. The position is open for relocation, emphasizing the need for visionary leadership.
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