Job Description

Senior Associate, Global Customer Care, Perth- 12 months contract

Physical well-being is more than just body; it includes our minds and emotions. Smith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited.

This role is responsible for providing support to a market-leading range of Healthcare products within the fields of wound management focusing on Smith & Nephew's Negative Pressure Wound Therapy portfolio.

What will you be doing?

  • Manage and optimise telephone contact between customers and Smith & Nephew

  • Determine and fulfil customer requirements and managing customer expectations (includes processing of customer orders, providing information on products, availability, pricing etc.). This function involves a great deal of liaison with Divisional staff, internal operational staff and freight carriers, etc.

  • Apply for this Position

    Ready to join Smith+Nephew? Click the button below to submit your application.

    Submit Application