Job Description
**Inquiry Management:**
+ Act as the primary point of contact for inquiries related to incentive metrics, payouts, and plan interpretation.
+ Investigate and resolve inquiries promptly with clear, data-backed communication.
+ Track and analyze inquiry trends to identify process or data improvement opportunities.
+ Demonstrated ability to manage inquiries with professionalism, empathy, and data-driven precision to ensure a positive stakeholder experience.
**Data Challenges and Resolution:**
+ Identify, research, and resolve data discrepancies impacting IC calculations or field reporting.
+ Partner with cross-functional teams to correct root causes and implement preventive solutions.
+ Maintain documentation of issue resolution and lessons learned for continuous improvement.
**Data Stewardship:**
+ Collaborate with internal teams to evaluate impact(s) of data changes.
+ Design and document impact analyses and work with other ...
+ Act as the primary point of contact for inquiries related to incentive metrics, payouts, and plan interpretation.
+ Investigate and resolve inquiries promptly with clear, data-backed communication.
+ Track and analyze inquiry trends to identify process or data improvement opportunities.
+ Demonstrated ability to manage inquiries with professionalism, empathy, and data-driven precision to ensure a positive stakeholder experience.
**Data Challenges and Resolution:**
+ Identify, research, and resolve data discrepancies impacting IC calculations or field reporting.
+ Partner with cross-functional teams to correct root causes and implement preventive solutions.
+ Maintain documentation of issue resolution and lessons learned for continuous improvement.
**Data Stewardship:**
+ Collaborate with internal teams to evaluate impact(s) of data changes.
+ Design and document impact analyses and work with other ...
Apply for this Position
Ready to join Amgen? Click the button below to submit your application.
Submit Application